Privacy Policy Commitment

Your information and trust are central to our service.

This Privacy Policy takes effect from November 6, 2025 and applies to all users.

How We Collect Data

We collect only the information necessary for our services, such as contact details, communication records, and preferences. Your privacy is protected by strict internal protocols.

  • Name and contact details you provide
  • Information from correspondence and forms
  • Service usage data (anonymised)
  • Consultation notes (confidential)
  • Consent and preference details

All data is collected lawfully and is never sold to third parties. Your rights regarding your data are protected by Australian law.

How We Use Your Data

Personal information is used to deliver our services, respond to inquiries, and support your needs. We may use data in aggregate to improve our offerings while protecting your privacy.

We do not share your data without your consent, except as required by law or for operational needs such as administrative support or IT security.

Your Privacy Rights

You are entitled to access, correct, or request deletion of your personal data. We also respond to requests about data portability, restriction, and objections where applicable.

Access Rights

You may request details of all personal information held about you.

Right to Correction

Correct inaccurate or incomplete information at any time.

Right to Erasure

Request deletion of your personal data, subject to regulations.

Data Portability

Receive your data in a portable, machine-readable format.

Data Sharing with Third Parties

We may share data with trusted service providers for business operations, all bound by confidentiality agreements.

No personal data is sold or shared for promotional purposes. Data is disclosed only as necessary to fulfil services or comply with legal obligations.

Data Security Commitment

Protecting your information is a top priority. Rigorous technical and organisational measures prevent unauthorised access, loss, or misuse of your data.

Periodic reviews and staff training help maintain robust security and confidentiality standards at all times.

How to Contact Us

Reach out with any questions or privacy concerns.
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61 8 0014 3855
Email: content@mirenovastel.com