Privacy Policy Commitment
Your information and trust are central to our service.
How We Collect Data
We collect only the information necessary for our services, such as contact details, communication records, and preferences. Your privacy is protected by strict internal protocols.
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→Name and contact details you provide
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→Information from correspondence and forms
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→Service usage data (anonymised)
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→Consultation notes (confidential)
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→Consent and preference details
All data is collected lawfully and is never sold to third parties. Your rights regarding your data are protected by Australian law.
How We Use Your Data
Personal information is used to deliver our services, respond to inquiries, and support your needs. We may use data in aggregate to improve our offerings while protecting your privacy.
We do not share your data without your consent, except as required by law or for operational needs such as administrative support or IT security.
Your Privacy Rights
You are entitled to access, correct, or request deletion of your personal data. We also respond to requests about data portability, restriction, and objections where applicable.
Access Rights
You may request details of all personal information held about you.
Right to Correction
Correct inaccurate or incomplete information at any time.
Right to Erasure
Request deletion of your personal data, subject to regulations.
Data Portability
Receive your data in a portable, machine-readable format.
Data Sharing with Third Parties
We may share data with trusted service providers for business operations, all bound by confidentiality agreements.
No personal data is sold or shared for promotional purposes. Data is disclosed only as necessary to fulfil services or comply with legal obligations.
Data Security Commitment
Protecting your information is a top priority. Rigorous technical and organisational measures prevent unauthorised access, loss, or misuse of your data.
Periodic reviews and staff training help maintain robust security and confidentiality standards at all times.
How to Contact Us
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61 8 0014 3855
Email: content@mirenovastel.com